Success is having the right tools for the job

The Computer Fixer’s success is a result of having the right tools for the job. In the beginning we only concentrated on tools for getting it fixed. Volumes of request required management tools.

Okay I admit after the first 5 years of rapid growth and success, I had to give up "hands on repair" and concentrate on managing the technicians and customer’s needs. BlueFolder was not only affordable but became my favorite tool. It enabled me to spend more time with customers and employees, although my technicians were apprehensive at first soon it was part of their tool kit too.

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