Repair Request number 9381

Repair request number 9381

Description; Physical damage to the laptop, screen won’t work, corner plastics broken, battery cannot be removed

Make; Hewlett Packard Model; Pavillion g series

Type; Carry-in, service at our place

Customer; Student

Diagnosis; Plastic case parts jammed out of place, audio jack damaged

Action; Disassembled case plastics and reseated, able to get everything functioning except audio jack. Customer declined replacing the audio jack which is part of the main logic board, very expensive. Customer satisfied with using laptop as is.

Parts; $0.00

Labor; $58.00

Total; $58.00

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